Moderator guidelines.

Moderation exists to protect anonymity, remove unsafe or abusive content, and keep the review database useful. It is not a vote on whether a person's experience is valid.

Privacy comes first

A moderator should reject or hide content whenever it could reasonably identify the uploader or another person. This includes clear faces, recognizable partial faces, names, addresses, tattoos, distinctive marks, documents, mirrors, room details, usernames, or other identifying background clues.

A photo does not need to be perfect to be approved. It does need to be anonymous enough that a reasonable moderator cannot identify the person from the image.

What moderators review

• Whether a review appears to be a genuine fit experience rather than spam, promotion, harassment, or copied content.
• Whether photo uploads match their stated purpose and follow the privacy rules.
• Whether content contains personal details, prohibited material, or attempts to misuse the site.
• Whether a catalog suggestion is specific enough to be approved, merged, or held for later review.

Approval, rejection, hiding, and deletion

• Approve: the content is useful, follows the rules, and has no meaningful privacy concern.
• Reject: the content should not be published in its current form, often because it contains identifying details or does not meet the content rules.
• Hide: previously visible content needs to be removed from view while a privacy, safety, or accuracy concern is reviewed.
• Delete: content is removed when it is prohibited, unsafe, repeatedly abusive, or no longer appropriate to retain in active use.

Consistency and limits

Moderators should apply the same standards to every user, brand, retailer, and review. Personal agreement with a review is not a reason to approve or reject it.

Moderators do not diagnose medical issues, guarantee bra fit, verify every purchase, or promise that every individual statement in a review is true. They focus on privacy, rule compliance, and clear abuse or safety issues.

Escalation and account action

Repeated privacy violations, harassment, spam, false-account activity, attempts to bypass safeguards, or misuse of photo access may lead to content restrictions, account suspension, or removal.

Users who believe a moderation decision missed context may contact [email protected]. Requests are reviewed when practical, but protecting privacy and safety takes priority over restoring content.